Heart and Soul… of your Brand

Following up on Chris’s stream of consciousness regarding “what a brand is” – one of the most fundamental tenants of a brand is that its platform MUST ring true. We are consistently engaged to help our clients climb out of the picture frame and take a look at what we see. One of the ways we promote this process is to conduct both internal and external interviews during our Discover Phase, the first step of our engagement with a B2B or B2C brand. We like to hear what internal constituencies have to say about our clients as well as what their clients (current and lost) have to say about who they are. Continue reading

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WHAT IS A BRAND: A STREAM OF CONSCIOUS EXPLANATION

By Chris Johnson – Senior Director

What is a brand? That question is answered in a multitude of ways as it can be a very personal and subjective matter. One answer I’ve heard, and generally agree with, is “a brand is the sum of your experience with a product, service or thing – all your interactions that evoke emotions or feelings.” For purposes of this dissertation, let’s assume that’s accurate.

In thinking about that definition, it triggers a number of thoughts and ideas. One is that all of us, every human being is a brand. It makes sense as I process that thought. If I think about myself and my actions, everyone around me experiences me in some fashion, whether they like it or not. Impressions are made on others and those impressions can be good, bad or indifferent. The interactions and experiences others have with me are the same as I have, or anyone else has with a particular brand.

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No Browser Left Behind

By Nicholas Alexander – Associate

Frequently when rolling out a new brand, our clients will suggest that we develop a “flashy” website. Aside from the fact that Adobe is no longer releasing updated versions of Flash for mobile devices , a website strategy must heed certain functional criteria to successfully create a “flashy” website. One common mistake in website planning is assuming your audiences all use the same web browser you use.

Let’s say that you have an incredibly “flashy” website and someone in need of your services stumbles onto your site through Internet Explorer 8 (in 2011 that was about 40% of the global population and about 20% of the US population ). No two browsers are alike and due to their differing capabilities, bells and whistles through one might look like a lagging and underdeveloped website through another.

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Cool Tools: Wordle

By Nicholas Alexander

They say a picture is worth a thousand words, but in this case, I think I prefer the picture to only be worth 267 words (the word count of this blog post). According to Wordle.net, “Wordle is a toy for generating ‘word clouds’ from text that you provide. The clouds give greater prominence to words that appear more frequently in the source text.” The tool, or toy, was created with the original purpose for displaying content in a fun, artistic style. As a toy, Wordles are fun. But as a tool, Wordles can uncover valuable insights about communication.

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Brands Do Matter in B2B Markets

Often times B2B marketing communications is characterized by numbing sameness, commoditized feature wars, and laundry lists of product benefits. However, branding today is a strategic tool that cuts through the morass of the market, gets noticed, and connects with the customer on many levels and in many ways.

A strong brand becomes the customer’s “shorthand” for making good choices in a complex, risky, and confusing marketplace. This investment can also lead to name brand price advantages and overall increased company valuation.

Click here to learn more about the value a B2B brand can bring to the bottom-line, with key statistics and examples of successful brand initiatives.

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What is a Logo?

By Kevin Kedroe – Designer

pathos ethos logos

What is a logo? In passing the question might seem too trite or maybe too ethereal to answer. Even within the ranks of people working in advertising and marketing the question might be shrugged off between a cocktail bite or martini sip.

But if we take a few moments and “delve” into the history of the logo and its meaning, it quickly becomes evident that global marks, like the Nike sign or the IBM word mark are not just the most current rendition of a post modern visual marketing phenomenon. Their visual presence and social relevance goes as far back as ancient Greece.

The word logo finds its etymological roots in the Greek philosophical dictum of Logos. It was originally one third of the Aristotelian model for persuasion. Ethos was the source of the author’s credibility, and Pathos was the emotional motivation or appeal of the argument being made. Our term of interest, Logos was the principle that connotes reason and meaning, the logic used to support a claim. Hence, the idea of the logo as we know it today is actually the ideological amalgamation of all three Aristotelian appeals encapsulated into one singular and cogent visual statement expressing what a company does and what it stands for.

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B2B Branding | Are you constantly trying to keep up with everyone else?

By Stefi Grigio – Associate

iPad

Apple Inc. iPad

I recently read an article that got me thinking about B2B companies and branding, and the lessons we can learn from B2C companies around the world. The article speaks to the rapidly evolving offerings by the top dogs, including Apple, Google, Amazon, Facebook, Microsoft and the like. As technology continues to win the hearts of consumers worldwide, each of the top players are fighting for a piece of market share. If we look at the introduction of the iPad, we see a quick ramp of competitors quickly adopting their own version. First came Apple, Google Android Tablet quickly followed, Amazon will soon trail in third, while Microsoft lags behind with continuous speculation of when it will finally introduce another tablet to the consumer world.

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When a good idea is adapted by the marketplace – can your brand save you?

By Stacy Colonna – Vice President of Operations

www.myhabit.com

I checked my inbox this morning to find an email from Amazon announcing that I will now be receiving exciting shopping deals through a new, exclusive shopping site – MyHabit. The moment this email landed in my inbox, it struck me that the idea of exclusive shopping deals has “jumped the shark.” Similar to the concept of McDonald’s trying to reinvent itself as a cachet coffee spot with McCafe, Amazon originally intended for online book sales, has launched a trendy, private fashion site featuring boutique and designer brands.

With such a large virtual sea of competitors and the “big boys” trying to gobble up this good idea, and take away market share – will a good idea hold tight with good branding? Or, will the collective noise kill the idea altogether? If nothing is special or unique about your deal – or if I can simply parse through the many offerings and get one at any given time – will MyHabit, Gilt Groupe and the like survive?

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B2B Branding | Making Intangible Services Tangible

By Brenna Garratt – CEO

Progressive Insurance’s latest TV commercials are clever in their ways of making intangible services tangible. By placing insurance ‘products’ in a store setup with packaging and shopping carts, it helps make their service easier to understand and smarter by the way they bundle their offerings together. They attract motorcyclists, boat aficionados, or car owners by showcasing the different insurance protections – as well as creating a great opportunity to upsell. This also potentially creates a greater need for getting insurance or comparing your current policy and pricing to theirs.

When looking at the insurance world, it’s interesting to see that companies like GEICO, Progressive, and even Esurance have been at the forefront of today’s clever advertising.

http://www.youtube.com/watch?v=DPhq_gC9pZs

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B2B | Bachelor’s 2 Business

By Stephanie Miller – Intern

Most are aware that the current state of the economy has made graduating from college and entering the workforce increasingly tough. Having recently graduated from Syracuse University, I have just experienced this transition first-hand.

The number of recent college graduates without jobs is high, and according to data from the U.S. Bureau of Labor Statistics, as many as 50 percent of college graduates under the age of 25 are underutilized, meaning they’re either working no job at all, working a part-time job or working a job outside of the college labor market (www.bls.gov/).

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